How Can We Help You?

What is a great product without great support?

Documentation

We've maintained Well-organized documentation page to help you get started with the setup of our theme. Even if you are a WordPress newbie, we've got you covered.

View Documentation

Support Forum

If you need basic support or looking for some in-depth support, you can create a support ticket on our Forum and one of our support staff will come take a look on it and assist you.

Visit Support Forum

KnowledgeBase

Basic and generally asked questions and their answers. If you are looking for Installations, requirements and related plugins information, you will find them here.

Visit Knowledgebase

Create Support Request

Note: Our standard office hours are 9am to 5pm Eastern Standard Time, Monday through Friday. Someone from our Support Team will get back to you within the next 24 hours with an answer. Please do not send multiple tickets about the same issue or it will reset your priority timer. Tickets are always answered on a first-come-first-serve basis and we will respond to you as soon as possible so please be patient.


*** Our Premium Theme User will get dedicated priority support.

Support Regarding Sales

Pre Sales

Basic and generally asked questions and their answers. If you are looking for Installations, requirements and related plugins information, you will find them here.

Post Sales

Basic and generally asked questions and their answers. If you are looking for Installations, requirements and related plugins information, you will find them here.

Others

If you have more general questions and would like to get in touch with us directly, we invite you to contact us. Response times can take up to 24 hours although typically much sooner.

Are you a non-technical user?
We install and configure the theme for you.

Looking for a fast reliable WordPress Installation Service? We deliver what you need by considering security, best practices, and standards.

Setup WordPress and Theme

We got your back

Checkout our support page and send us an email
ThemeinWP Support Team